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You can’t fix, manage or justify what you don’t understand. IT chargeback/trackback not only helps end users understand their service utilization, but it also helps IT justify and prioritize spend. Measured service is a requirement of NIST’s cloud definition… To read the full article visit:

Post Author: Joe Onisick (@JoeOnisick)

8 Replies to “Chargeback/Trackback: Yes You Need It”

  1. My friend Snehal Oza sent the fowlilong feedback on the article. Suresh,Sorry for late response and starting with nitpicking: last line of second para should require a small “vyAkaraN shuddhi”. It reads “In other words, Public Cloud is the one which is run a service provider and Private Cloud is the one which is run by your own IT department.”It should be In other words, Public Cloud is the one which is run by a service provider and Private Cloud is the one which is run by your own IT department.On a more thoughtful note, my take is that cloud and virtualization will eventually render IT departments weaker and if not extinct will change them in a big way, as infrastructure may not be owned by them – especially for smaller entities, including divisions within large organizations will feel the transformation.Private v/s Public is for real. However the key challenge I see with cloud is security and human comfort. And hence large corporates will obviously have their own clouds. However my question is, are applications ready for the cloud? Innovations such as iPAD, Chrome OS etc. are conducive to cloud but they are merely platforms to connect to cloud, apps are the soul. Hence I agree with Steve’s blog that only big ones can blow the oxygen into tubes.Thanks Regards,Snehal

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